19 March 2020 Newcastle Upon Tyne– Pikto, a well-known producer of photo products in Canada have announced a boost in conversions after switching to Taopix as their photo personalisation & gifting software provider.
“Pikto was founded in 2003, we are artists with a shared love of photography and craftmanship. During the last 16 years, we’ve handcrafted millions of photo products including high end photo albums and photobooks, décor, cards and photo gifts. We have a wide range of customers including commercial print customers, photographers, hobbyists and consumers.” says Andre Souroujon, President at Pikto.
“We heard about Taopix in 2009 and at the time we used a very simple type of software. We monitored Taopix closely and saw that they were constantly developing and adding new features. We knew that it would be a good fit for our business to move to Taopix eventually. Ultimately the ease of use for our customers, and the smooth creation and purchasing journey is what made us decide to switch over to Taopix.
As an e-commerce business, we wanted to ensure that our software was not causing friction or points of frustration for our customers, but rather supporting them and making their experience a simple and fun one. We knew that with our previous platform our customers experienced a lot of pain points and with Taopix these pain points were no longer a problem. Introducing Taopix to our customers was an easy process. We have seen significant increases in conversion rates and a large decline in support tickets logged by our customers since switching over to Taopix too.” Continues Souroujon.
“It’s fantastic to hear such an outstanding response from Pikto’s user base since moving over to Taopix. It’s been a pleasure for us working together with Pikto as they continue to innovate and inspire, and we look forward to a continued successful partnership long into the future” says Michael Carey, Business Development Manager at Taopix.
For more information on the range of products and services that Pikto can offer, visit their website here: https://www.pikto.com/
Taopix is the world’s leading personalisation and photo gifting white label e-commerce platform. If you would like more information on how your business can grow using their software or if you would like to get in touch, visit https://taopix.com